Hospitality operations

One console for the whole venue — bookings, kitchen, staff, and stock.

DineHopper replaces the reservations app, the kitchen whiteboard, the wages spreadsheet, and the supplier notebook with one login your whole team already knows how to use.

DineHopper dashboard showing today's bookings and guests

You're running six tools to do one job.

Every one of these is a real, working screen in DineHopper today — not a mockup.

Reservations app
Bookings & floor plan
Kitchen whiteboard
Bump Bar, tap-to-advance
Wages spreadsheet
Wages from real clocked hours
Supplier notebook
Inventory & ordering
Sign-in sheet
NFC tap staff check-in
Manual invoice entry
Bills, drafted from email

Every part of service, in one console.

Eight modules, all reading and writing the same data — a booking, a guest, and a wage all live in the same place.

📅

Bookings & floor plan

Reservations, waitlist, deposits, table assignment, and trading-hour overrides — with a live floor plan your host can actually seat from.

🔥

Kitchen Bump Bar

Tickets move new → preparing → ready with a tap. Anything sitting past 15 minutes flags itself in red, automatically — no one has to notice.

🌐

Website & booking

A real branded page — live menu, guest reviews, and a booking form that creates an actual pending reservation, straight into the same admin.

🧾

Bills from email

Supplier invoices already landing in your inbox turn into reviewable drafts — a manager approves before anything counts as owed.

🧑‍🍳

Staff, roster & wages

Rosters, timesheets from real clock-ins, and wages computed from actual hours worked — never typed in by hand.

📦

Inventory & ordering

Set a recipe once and stock deducts itself on every sale — sell a flat white, the milk and beans come off the shelf automatically. Reorder thresholds and purchase orders to your real suppliers, so nobody finds out you're out of oat milk at 8am.

🎁

Gift cards & Hopper Rewards

Sell and redeem gift cards straight through service — same as cash, no third-party card network fee eating the margin.

🔑

Team & roles

Owner, manager, and staff roles with real access limits — wages and bills stay behind an owner login, not an honor system.

The tablet you already have

No POS integration, no app store, no IT ticket.

Mount any tablet in the kitchen, open one link, and leave it there. It never needs signing in — it only ever shows and advances kitchen tickets.

Installs to the home screen like a native app (PWA) — full-screen, its own icon, no browser chrome.
Auto-refreshes and self-heals — nothing to restart if the tablet sleeps overnight.
Lock it down further with the tablet's own kiosk mode (Guided Access on iPad, Screen Pinning on Android) so staff can't wander off the screen.
Works on a phone or iPad in your hand just as well as a mounted tablet — same responsive console, no separate app to maintain.
DineHopper kitchen Bump Bar tablet display, showing new, preparing, and ready tickets
A website that's actually yours

Menu, reviews, and a real booking form — not a link to call.

Every venue gets a branded public page out of the box: a live menu pulled from the same admin, real guest reviews, and a booking form that creates an actual pending reservation — no separate site to keep in sync.

Menu changes in the admin appear on the public page immediately — one source of truth, not two.
Every booking request lands as "pending" in the same Bookings list you already use — never silently auto-confirmed.
No page builder, no separate hosting bill — it's the same login, the same data.
DineHopper-built public venue website, showing hero, opening hours, and booking button

Built for a real kitchen, on a real Saturday.

A few more screens that come standard.

Wages, computed not typed

Final wage always derives from hours actually clocked, plus tax and adjustments — never a number someone can just type in.

DineHopper wages screen

Stock before it runs out

Reorder thresholds flag low stock before service, and purchase orders track straight through to received.

DineHopper inventory and ordering screen

Bills that write themselves in

Drafts pulled from a connected inbox, each linking back to the source email — a manager approves before anything counts as owed.

DineHopper Bills page, Drafts tab showing bills imported from email awaiting approval

Every screen, every screen size

The same console — not a stripped-down app — on the tablet at the host stand or the phone in your apron.

DineHopper dashboard on a phone

Boring, on purpose.

The parts of software you never see, done properly.

Role-based accessWages and bills stay behind an owner or manager login — not just a lower nav item.
Audit-logged actionsEvery sensitive change — a role change, a password reset — is written to a log with who and when.
Login rate-limitingRepeated failed logins lock out automatically, per account.
Real multi-tenant isolationEvery query is scoped to your venue, by construction — not by convention.

How we compare

Benchmarked feature-by-feature against nine reservation-and-CRM platforms cafés already shortlist — not a comparison we picked to flatter ourselves.

DineHopper
91%
SevenRooms
82%
OpenTable
74%
TheFork
70%
Zenchef
69%
Resy
58%
ResDiary
55%
WOWAPPS
52%
Collins / DesignMyNight
51%
Tock
45%
Share of 73 features each platform covers — a full Yes counts as 1, Partial as ½, No as 0. The two honest gaps: item-level purchase history, and a structured post-dining survey builder.

Where we're actually ahead

Staff check-ins, rostering and wages all run inside DineHopper — none of the ten platforms compared do any of this.
The AI phone line answered 41 real calls and captured 17 bookings last month, with zero missed during lunch rush.
VIP, allergy and lapsed-guest tags apply themselves from visit and order data — most platforms here still need a human.
Benchmarks a venue's no-show and repeat-guest rate against nearby cafés — almost nobody else in this table has it.
Pushes QR and online orders into the POS as tickets and pulls menu and pricing back — not just a guest-data sync.

“It's not a demo. It runs a real venue's real Saturday service — bookings, kitchen tickets, and wages, every day.”

— DineHopper, on itself
Get started

See it running before you commit to anything.

A 20-minute walkthrough on your own menu and your own floor plan — no slide deck.