DineHopper
POS Terminal

The till that keeps working when the queue doesn't stop.

Order entry, kitchen tickets, real EFTPOS, split bills, and a till that keeps taking cash when the internet drops — on a tablet you already own. The same till for a café counter, a restaurant floor, a bar, or a takeaway window.

No card. Cancel in one click. Runs in a browser on hardware you already own.

New · Hands-free ordering

Say the order. The till does the rest.

Staff tap a table and talk. Items and options go straight onto the order, and saying “send to kitchen” or “pay now” does exactly that. Fewer taps, fewer mistakes, eyes on the guest.

  • 1
    Tap a table, then 🎤 Say

    On the till, an iPhone, or the DineHopper Staff app. No headset, no extra hardware.

  • 2
    Say it like you would to a barista

    “Two flat whites, one oat with an extra shot, and a ham toastie.” Sizes, milks and extras go on with the item. Say it again to fix it.

  • 3
    “Send to kitchen” or “Pay now”

    The till asks “Send to kitchen?” out loud and listens for yes, pay or no. The buttons are still there when it is loud.

Table 4Listening
Two flat whites, one oat with an extra shot, and a ham toastie
  • Flat white$5.00
  • Flat whiteOat milk · Extra shot$6.50
  • Ham toastie$12.00
Send to kitchen?
Yes
✓ Sent to kitchen
Uses your own menu and options Works on iPad, iPhone and the Staff app Included with POS Terminal
Fifteen seconds

The till, on screen.

Filmed off the real product, not a mockup. Sound on — there is a voice explaining what you are looking at.

Start with this one
The till, at 8amSix coffees, modifiers, one card — and what a percentage of every one of them costs you.
Tonight’s bookCovers, tables and deposits, on your own Stripe account.
Your own ordering pageWhat a delivery app takes out of a $40 order, and what you never get back.
The kitchen, no printerOne link per station, on a tablet you already own.

Swipe sideways for the rest.

Walk through an order

One order, start to close.

Every step below happens inside DineHopper. Nothing is typed in twice, and nothing is handed to another app.

1
Order in
A table is tapped, or Takeaway or Delivery is picked instead — items go in as tiles or are spoken, modifiers priced as they are added. An order with no place is asked for one before it goes anywhere.

The total on screen is always the real total. Nobody adds it up by hand, and nobody finds out at the register.

2
Sent to kitchen
One tap fires a real ticket to the Kitchen Display — the whole order, or just one station’s lines if stations are set up.

No docket printer between the till and the pass. The ticket exists the moment the order does.

3
Paid
Cash settles immediately. A paired EFTPOS terminal runs a real card transaction, tip and cash out included, and a second terminal can back it up if the first is off. A big table splits by item, by person, or part cash and part card. A bar tab holds the card and charges at close.

The bill only closes when it is actually covered — not when someone guesses it is close enough.

Show the other 2 steps
4
Internet drops
The till keeps taking orders, cash and cards keyed on the card machine, prints dockets marked offline, opens the drawer and prints receipts. Tills on the same WiFi share printers and tell each other what they have done, so two tills do not take one bill twice. Every sale is sent with its payment once back online.

A dead connection stops being the moment service falls apart. It syncs the second it is back.

5
Close of shift
Count the float against what the register expects. The variance — over or under — is on the record with a name against it.

Nobody re-counts the drawer from memory the next morning wondering what happened.

What's actually in it

One till, 28 things that come with it.

POS Terminal is one add-on, not eight separate purchases. Everything below is switched on the moment you add it.

  • The till itself — table map or straight takeaway/delivery, tiles and modifiers, real tipping
  • Hands-free voice ordering — say the items and options, then “send to kitchen” or “pay now”; the till asks “Send to kitchen?” and listens
  • Retail Till — a separate barcode-scan register for straight product sales by each or by weight, with stock counts, gift cards and laybys, plus self-checkout and scan and go for shops, no table or kitchen flow
  • Kitchen Display — tickets on a tablet per station, no docket printer
  • Self-Order Kiosk — a tablet by the door customers use themselves; staff still take the payment
  • Pay at the table — guests scan the table code and pay on their phone (once Stripe is connected), or order and pay at the counter
  • Happy hour and scheduled prices — set by day, time and category, applied on the till, table code, kiosk and ordering page
  • Register open and close — count the float in, count the drawer out, with a variance record and a cash reserve
See the other 20
  • Takeaway and delivery drafts — several orders open at once, each with its own order number
  • Customer-Facing Display — a second screen that mirrors the cart and takes the tip prompt
  • Digital Menu Board — a passive screen for the wall or counter, the live menu and prices, nothing to tap
  • Handheld mode — the same till, one-handed, for taking orders at the table on a phone-sized screen
  • Manager PIN & approval limits — voids, comps, price overrides and refunds need someone senior
  • Member lookup — find a paid member by member number at the till and apply their member pricing
  • Uber Eats orders on the till and kitchen screen — accept or deny, cancellations here, sold-out items paused on Uber
  • POS Reports — sales by hour, top items, tender/tip split, voids and comps, Z-reports
  • Cash out — cash from the drawer charged to the card with the sale, with a limit per card machine
  • Bar tabs on a card — the card held when the tab opens, rounds added, the final amount charged at close
  • Offline sales, printing and register close — cash and cards keyed on the card machine, dockets, receipts and the drawer with no internet
  • Web shop sync — WooCommerce and Shopify products, prices and stock kept in step, and paid web orders on the till
  • Wholesale — trade customers, trade price lists, quotes, tax invoices, part payments and statements
  • Two till layouts — every table on one screen with the bill at the bottom, or the Classic layout
  • Payment screens — cash with a keypad and the change to give, card, split, gift card, voucher, points and venue credit, then print, email or no receipt
  • Whole tables paid in parts — a table with several bills split between guests, the last part settling every bill
  • Restaurant-style bill and receipt — logo, server, bill number, guests, service charge, holiday surcharge and any deposit taken off
  • Uber Eats store control — pause for 30 minutes, an hour or the rest of the day, resume, and opening hours sent to Uber
  • Tyro EFTPOS — pair a Tyro terminal and card payments on the till go through it
  • Venue credit and card-linked points — taken at the till next to gift cards
Before you ask

What people ask about the till.

Can staff take an order by voice?

Yes. Tap a table, then 🎤 Say, and say the order the way you would say it to a barista. Items, sizes, milks and extras go straight on from your own menu. Say “send to kitchen” or “pay now”, or answer yes when the till asks “Send to kitchen?”. Payment still asks staff for card or cash. It works on the till, an iPhone and the DineHopper Staff app, and the buttons stay there for a loud room.

What happens if the internet drops mid-service?

Cash sales keep going, and a card keyed on the card machine in standalone mode is recorded against the sale. Kitchen dockets print marked offline, receipts print and the drawer opens through the DineHopper Till app, and a tablet with no printer prints through a linked till. Offline orders get their own numbers per register. The register can be counted and closed, and DineHopper works out the variance once the sales are sent. Refunds need a live connection.

Can we run bar tabs on a card?

Yes. Opening a tab holds an amount on the customer’s card on the card machine. Rounds go on the tab, the hold can be topped up, and closing the tab charges the final amount with any tip. A tab with nothing on it releases the hold.

Can customers take cash out?

Yes. Switch cash out on for each card machine your bank has enabled, and set a limit. The cash is charged to the card with the sale, the drawer opens once the card machine approves, and the register count takes it into account.

What if a card terminal stops working?

Name a second terminal as the backup. If the first one is off, offline or not paired, the sale moves to the backup and the till tells the cashier which terminal to use. If a terminal does not answer, nothing is moved until that payment is settled, so a guest is never charged twice.

Can a big table pay in parts?

Yes. A table with several bills can be split between guests or paid in any amounts. Each part is recorded, and the last part settles every bill on the table.

Can we pause Uber Eats from the till?

Yes. The Uber Eats tab shows whether the store is taking orders, and pauses it for 30 minutes, an hour or the rest of the day. Opening hours are sent to Uber when you save them.

What hardware do we actually need?

A tablet you already own — it runs in a browser, nothing to install. Taking card payments needs a paired EFTPOS terminal; cash and manual card entry work with no hardware beyond the tablet at all. Receipt and kitchen printing to USB printers uses a small Windows program on the counter PC.

Is this part of our plan, or extra?

POS Terminal is a standalone add-on — $69/mo — on any plan, including a trial, and it is included at no extra cost from Starter up. It is billed and can be cancelled independently of your plan, so changing plans never touches it.

Can customers order and pay themselves?

The Self-Order Kiosk lets a customer pick items on a tablet by the door and get a collection number — no app, no account. Payment happens at the counter when staff accept the order.

Does it work across more than one venue?

Yes — multi-venue, one login across all of them, is part of the Complete plan. The till itself is identical at every site; what differs is which reports you are looking at.

Same till, different floor

See it set up for your venue.

The till doesn't change. What changes is what you switch on next to it.

Set it up tonight, after close.

Fourteen days free, no card.